PO Box 60, Narellan, NSW 2567.  

 Express Post on all orders up to and including Friday 21st December 2018 .

Your basket is empty

Returns Policy

Our returns policy reflects the principles enshrined in NSW Consumer laws.

  • If orders are returned, a refund will be issued by the original payment method. Please note postage costs will not be refunded (includes purchases attracting free postage) unless items were deemed faulty. Postage costs for items under 500gms is $8.00, items over 500gms is $13.00.
  • Cash will not be exchanged for credit card payments.
  • Customers seeking an exchange rather than a refund will not incur an additional delivery fee.
  • Returned items will not be accepted if they have been worn, washed, soiled or have had their tags removed. 
  • Returned items will not be accepted if they smell of smoke. 
  • Returned items must be accompanied by the returns form.(invoice indicating which item is being returned and the reason why).
  • Items must be returned within four (4) weeks of delivery
  • If a “free add-on” to the original purchase is given, and the original purchase is returned for refund without the add-on, the cost of the add-on will be deducted from the original purchase cost.
  • The customer is responsible for the delivery fee of returned items except where the goods are deemed faulty.  If goods are faulty, Matilda Jane will refund the delivery fee.
  • No refunds are available on sale, clearance items or promotional offers.  Exchanges are accepted with no additional delivery fee.
  • No returns or refunds are available on hosiery. Please check size charts carefully prior to purchase.

In the interests of safe hygiene, please ensure that briefs/thongs etc are tried on over your own underwear. 

All refunds are processed by our merchant bank so please allow 14 – 21 working days for the transaction to go through. 

If you have any further questions, please contact us.


Address for returns:


Matilda Jane Lingerie & Sleepwear

PO Box 60
Narellan NSW 2567
Currency Converter

French Country Spring/Summer 2018-2019

by matildajane on 18 Nov 2018
French Country Spring/Summer range for 2018/2019 is now available online. This year, best selling,  favourite styles are...

Kaye Jones wool cashmere gowns and Pierre Cardin wool blend gowns

by matildajane on 27 Apr 2017
...are now back in stock. With Mother's Day around the corner, these winter dressing gowns make the perfect winter gift ...

Merino Wool Slip by Zenza of New Zealand

by matildajane on 11 Mar 2017
Our ladies merino wool slip is a must under skirts and dresses in winter. A beautifully warm thermal layer, it's made f...

How to Buy Ladies Cotton Nighties & Pyjamas Online

by matildajane on 30 Jun 2016
There is a significant demand for ladies pure cotton sleepwear in Australia because cotton garments compliments our clim...

Ladies Winter Dressing Gowns in Wool and Cotton

by matildajane on 05 Dec 2015
Our collection of women's winter dressing gowns are now available. At Matilda Jane Lingerie, we love our natural fibres ...

© 2013 Matilda Jane Lingerie. All rights reserved.
ABN: 51 417 532 806

D cup bras | DD cup bras | E cup bras | F cup bras | FF cup bras | G Cup bras | GG cup bras | H Cup bras | HH cup bras | J cup bras |
JJ cup bras | K cup bras | ladies online underwear shop | Curvy Kate Lingerie Sydney Australia | Freya Lingerie Sydney Australia |
Berlei Sydney Australia | Kaye Jones Ginia Sydney Australia | Elegantly Scant Sydney Australia | Elomi Sydney Australia |
Panache Sports Bra Sydney Australia | Moving Comfort Juno Sports Bra Sydney Australia | maternity nursing bras Sydney Australia
Posts to Western Australia, South Australia, Northern Territory, Tasmania, Victoria,Queensland at a flat postage rate.
ladies warm winter dressing gowns Sydney Australia | wool dressing gown Sydney Australia | women's Flannelette pyjamas Sydney |  
women's flannelette nighties Sydney Australia | ladies winter pj's | winter jammies | cotton winter sleepwear | winter pajamas | flannelette nightie | 
women's flannelette pyjama | ladies flannelette nightie Australia | winter sleepwear Australia | flannelette pyjama Australia | 
flannelette pyjamas Australia | winter nighties for women | winter pyjamas women | ladies wool dressing gown | ladies merino wool dressing gown | 
ladies woollen dressing gown | women's winter dressing gowns | ladies Brushed back satin nighties | ladies brushed back satin pyjamas | 
women's brushed back satin nightie | women's brushed back satin pyjamas | wool dressing gown australia